CAC Logon Required for Terminal Server & OWA Email Access using your CAC's EMAIL Certificate.
If you experience difficulty when attempting to gain access through your primary region, try entering another site or troubleshoot your CAC and the DCMA Terminal Server or OWA. Please continue to report issues, even if you're able to gain access through a secondary region.
Instructions & Downloads
DCMA Service Center Remote Support Site | 1-888-576-DCMA(3262)
The DCMA Service Center will assist teleworkers using personally owned equipment with general support concerning enterprise applications available over the web such as Outlook Web Access or CAC-enabled applications. Because configuration changes in web browsers may affect other applications and websites used for personal activities, IT Specialists will provide assistance limited to general troubleshooting techniques. If these techniques are unsuccessful it will be incumbent upon the teleworker to seek assistance from outside of the DCMA Service Center. Under no circumstances will IT Specialists be allowed to support the hardware on any personally owned equipment, to include computers, laptops, tablets, printers, mobile devices, etc. In addition, at no time will DCMA remote tools be authorized to connect to a Non-DCMA asset. Prior to contacting the DCMA Service Center, all teleworking employees should review published instructions and attempt to configure their personal equipment as advised in those instructions.
ActivClient v6.2 - May 2014
CAC Reader Software, download available in 32-bit or 64-bit for XP, Vista, Win7. Please download this software to a CD, DVD, or other form of external media using your DCMA computer. The download and installation instructions are available through the link above. If you need assistance in downloading, installing the software, or acquiring a CAC Reader please contact the IT Service Center for assistance (1-888-576-3262). | W7 32-bit and XP 32-bit
Antivirus for Home Use
DoD personnel can download & install from their personal PCs, DoD antivirus software for home use. Select from either Symantec or McAfee. To access the DISA AntiVirus Website directly, you must be logged onto a computer system that is part of a ".mil" domain to gain access.
McAfee Anti-Virus Security Updates
Instructions for remote employees to configure McAfee Anti-Virus software for autotomatic updates. NOTE: McAfee Anti-Virus Plus 2010 for home use will no longer be supported by McAfee. Availability of the latest Home Use version is pending DISA approval.